FairCrown Privacy Policy

At FairCrown, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how FairCrown Casino collects, uses, stores, and safeguards your information when you visit faircrown.com, register an account, or use any of our gaming services. By creating an account with us, you agree to the practices described below. If you do not agree with any part of this policy, please refrain from using our platform.

Information We Collect

We collect several categories of information in order to provide you with a secure and personalized gaming experience. Our registration process requires certain personal details, while other information is gathered automatically as you interact with our site.

• We collect your name, date of birth, email address, phone number, and residential address during registration
• We gather payment information when you make deposits or request withdrawals through methods such as Visa, Mastercard, Skrill, Neteller, Interac, or cryptocurrencies like BTC, ETH, LTC, and SOL
• We track your gaming activity, including games played, wagers placed, and bonus usage, to improve our services and personalize promotions
• We record technical data such as IP address, browser type, device information, and login timestamps
• We may collect identity verification documents when conducting KYC checks required before certain payouts

Why FairCrown Casino Requires KYC Verification

As part of our commitment to responsible and secure gambling, our casino may request identity verification documents before processing withdrawals. This Know Your Customer (KYC) process helps us comply with anti-money laundering regulations and protect our platform from fraudulent activity. We at FairCrown take these obligations seriously under our Tobique license.

How We Use Your Information

Our use of your personal data is limited to legitimate business purposes connected to operating FairCrown Casino. We process your information to manage your account, facilitate deposits and withdrawals, deliver promotional offers such as our welcome pack or Tuesday Free Spins, and ensure compliance with applicable gambling regulations.

• We use your data to verify your age and eligibility, ensuring you meet our minimum age requirement of 18+
• We process transactions and apply withdrawal limits, including our daily, weekly, and monthly thresholds
• We send you communications regarding bonuses, including our Wednesday Weekly Cashback and Thursday Mega Free Spins
• We analyze gameplay patterns to detect unusual activity and protect against fraud
• We may use your data to award and track redeemable comppoints under our loyalty program

Here at FairCrown, we provide tailored promotional content based on your account activity and deposit history. Our marketing communications always include an option to unsubscribe, and you may adjust your preferences at any time through your account settings.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share certain information with trusted partners who help us operate our services effectively. Our FairCrown platform works with payment processors, software providers, and regulatory bodies that require access to specific data for compliance purposes.

• We share payment details with processors such as CoinsPaid, MiFinity, Concryt, and Prosperos to facilitate transactions
• We may disclose information to our licensing authority in Tobique when required by law
• We share data with software providers like Pragmatic Play, Evolution, and Hacksaw to enable gameplay and bonus delivery
• We may provide information to law enforcement agencies if legally obligated to do so

Our FairCrown Casino Approach to Third-Party Access

Our FairCrown Casino operations rely on carefully vetted partners who are contractually bound to protect your data under strict confidentiality agreements. We never permit third parties to use your information for purposes beyond what is necessary to deliver our services.

Data Security Measures

We at FairCrown employ industry-standard security protocols to protect your personal and financial data. Our security infrastructure includes 128-bit SSL encryption and PGP protection, alongside RNG-certified gaming systems that ensure fairness and transparency.

• We encrypt sensitive data transmitted between your device and our servers
• We maintain strict access controls limiting employee access to personal data
• We conduct regular security audits to identify and address potential vulnerabilities
• We implement AML and KYC controls to prevent unauthorized account activity

Despite our best efforts, no method of transmission over the internet is entirely secure. While we strive to protect your personal information, we cannot guarantee absolute security, and you acknowledge this risk when using our services.

Your Rights Regarding Your Data

You have certain rights concerning the personal information we hold about you. Our FairCrown privacy practices are designed to respect these rights and provide you with meaningful control over your data.

• You may request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You may object to certain processing activities, including direct marketing
• You may request a copy of your data in a portable format

To exercise any of these rights, you may contact our support team, which is available 24/7. Our customer service representatives will guide you through the verification process required before fulfilling your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience at FairCrown Casino. These tools help us remember your preferences, analyze site traffic, and deliver relevant promotional content. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect site functionality.

Responsible Gaming and Data Protection

Our commitment to responsible gaming extends to how we handle sensitive data related to deposit limits, self-exclusion requests, and temporary account closures. We maintain confidential records of these preferences to ensure consistent enforcement across our platform.

Age Restrictions and Verification

FairCrown Casino strictly enforces a minimum age requirement of 18 years. We may request additional documentation to verify your age and identity, particularly before processing withdrawal requests or when flagged by our internal compliance systems.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records and KYC documentation may be retained for extended periods as required by applicable regulations under our Tobique license.

International Data Transfers

As an online casino serving players across multiple jurisdictions, including EN, En-AU, En-NZ, DE, and NO locales, we may transfer your data across borders to facilitate our operations. We take appropriate measures to ensure such transfers comply with applicable data protection standards.

Restricted Jurisdictions

Please note that FairCrown does not accept players from certain restricted countries. If you reside in a jurisdiction where online gambling is prohibited, you are not permitted to register an account or use our services, and any data submitted in violation of this restriction may be processed solely for compliance verification purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page regularly. Continued use of FairCrown Casino following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your personal data, please reach out to our support team, available around the clock to assist you. We are dedicated to addressing your privacy concerns promptly and transparently.